The HeWho agent

Try it live

A support agent that lives on your website and your inbox, answers only from what you approve, and hands the rest to your team. This site runs one.

How it works

Ask
Understand
Ground
Act
Answer

01 · Ask

Your customers ask. Anywhere.

One agent behind your web chat, email, WhatsApp, Instagram and Messenger.

02 · Understand

It knows what's being asked.

Every message is classified first. Complaints and leads go to a human before any answer is written.

03 · Ground

Answers from your content. Nothing invented.

Curated Q&A first, your documents second. No match means no made-up answer.

04 · Act

Live data, mid-answer.

Availability, prices, bookings. The agent calls your systems while it writes.

05 · Answer

Grounded. Streamed. In their language.

Cites its sources, streams live, and replies in whatever language they wrote in.

WebEmailWhatsAppInstagramMessenger

Understanding intent

faqcomplaintcommercialspamEN

Rooms & rates.pdf

match71%

Check-in & parking policy

match94%

Private parking is free for hotel guests.

FAQ · 214 curated answers

match63%

room_availability· WebHotelier · live214 ms

Deluxe Sea View · 12–14 Oct · 2 nights · from €312

Sources · Rooms & rates.pdf · Check-in & parking policy · FAQ · 214 curated answers · room_availability

SourcesRooms & rates.pdfCheck-in & parking policyFAQ · 214 curated answersroom_availability

Deluxe Sea View · 12–14 Oct · 2 nights · from €312

Book nowSee other rooms

Answered in 2.4s · web widget

01 · Ask

Your customers ask. Anywhere.

One agent behind your web chat, email, WhatsApp, Instagram and Messenger.

Hi! Do you have a sea-view double for 12–14 October, and is parking included?

WebEmailWhatsAppInstagramMessenger

02 · Understand

It knows what's being asked.

Every message is classified first. Complaints and leads go to a human before any answer is written.

Hi! Do you have a sea-view double for 12–14 October, and is parking included?

Understanding intent

faqcomplaintcommercialspamEN

03 · Ground

Answers from your content. Nothing invented.

Curated Q&A first, your documents second. No match means no made-up answer.

Hi! Do you have a sea-view double for 12–14 October, and is parking included?

Understanding intent

faqcomplaintcommercialspamEN

Rooms & rates.pdf

match71%

Check-in & parking policy

match94%

Private parking is free for hotel guests.

FAQ · 214 curated answers

match63%

04 · Act

Live data, mid-answer.

Availability, prices, bookings. The agent calls your systems while it writes.

Hi! Do you have a sea-view double for 12–14 October, and is parking included?

Understanding intent

faqcomplaintcommercialspamEN

room_availability· WebHotelier · live214 ms

Deluxe Sea View · 12–14 Oct · 2 nights · from €312

05 · Answer

Grounded. Streamed. In their language.

Cites its sources, streams live, and replies in whatever language they wrote in.

Hi! Do you have a sea-view double for 12–14 October, and is parking included?

Understanding intent

faqcomplaintcommercialspamEN

Sources · Rooms & rates.pdf · Check-in & parking policy · FAQ · 214 curated answers · room_availability

SourcesRooms & rates.pdfCheck-in & parking policyFAQ · 214 curated answersroom_availability

Yes! The Deluxe Sea View is available 12–14 October from €312 for two nights, and private parking is free for guests. Want me to hold it for you?

Deluxe Sea View · 12–14 Oct · 2 nights · from €312

Book nowSee other rooms

Answered in 2.4s · web widget

See it

agent.hewho.io/app

Good morning, Elena ☀

Saturday, 22 August

Needs a person

1 waiting over 30′

Answered by AI

94%

of 47 conversations

Booking clicks today

21 checks → 9 clicks

Active leads

+2 this week

Needs a person now · 4

ComplaintEmailFamilie Bauer · Room 118 «Das WLAN funktioniert seit gestern Abend nicht…»38′Reply
GroupInstagramSofía M. «Somos 11 personas, ¿tenéis habitaciones libres?»22′Reply
PartnershipWebIanthe Tours «We run excursions in Chania and would like to work with you…»9′Reply
QuestionMessengerJames P. · Room 224 «Can we get a late checkout on Sunday?»4′Reply

Conversations per hour — today

47so far · 38 automatic · 4 waiting

00:0012:0023:00

Total · current hour · 81% automatic after 22:00nowpeak 21:00 · 20

Channels today

Web18
Instagram14
Email8
Messenger7

EN 46% · DE 22% · EL 19% · ES 13%

Follow-ups due

Ianthe Tours— partnershiptoday
Blue Bay Travel— proposaltomorrow
Aegean Weddings— venue hireFri 28 Aug

Today, at a glance

What came in, what was answered, what waits for a person, by channel and by category.

hewho.gr

Ask usUsually replies at once

Hi! 👋 I’m HeWho’s assistant. Pick one of the questions below or write your own.

What does HeWho do?How much does a website cost?Do you build AI agents?

Do you build AI agents?

Yes — that is our main product. The agent lives on your website as a chat widget and on your email address, answers customer questions only from your own content, and hands complaints and sales leads to your team. The assistant you are talking to right now is one.

now

Write your question…

The widget

A small bubble on your site that opens into a chat in your colours, in the visitor’s language.

agent.hewho.io/app

Maria S.

Room 412 · WhatsApp

Today, 10:42

Hi! Can I get a late checkout tomorrow?

10:42

HeWho agent

Of course, I’ve extended your checkout to 2 PM. Enjoy your morning!

10:42

Perfect, thank you so much! 🙏

10:43

Type a reply…

One inbox

Every conversation from every channel, with the customer’s details, notes and an AI-drafted reply your team can send.

agent.hewho.io/app

Leads

partnerships, groups and enquiries the agent spotted

2 follow-ups due today — Ianthe Tours (partnership) · Blue Bay Travel (proposal)

New request

Ianthe ToursExcursion partnership · EmailtodayEK

Manolis K.Group, 11 rooms · Web—EK

P. AnderssonWedding party · Instagram—MX

In touch

Aegean WeddingsVenue hire · WhatsApptomorrowEK

K. WeberLong stay, 3 weeks · EmailTue 26 AugMX

Proposal sent

Blue Bay TravelAllotment 2027 · EmailMon 25 AugEK

Negotiation

Fam. PapadakiBaptism, 40 guests · Web—MX

Closed this year

Halcyon ToursContract · signed 12 Aug

Sea & StonePhotoshoot · signed 30 Jul

Leads on a board

Sales and partnership enquiries are spotted as they arrive and land on a pipeline with owners and follow-ups.

agent.hewho.io/app

Knowledge base

one primary language, translated automatically into EL / DE / ES

Questions & answers · 46 · English

Check-in
What time are check-in and check-out?
Amenities
Is the pool heated?
Transfers
How do I get from Chania airport?
Policies
Are pets allowed in the rooms?
Policies
Can I have a late checkout?

+ New question

Edit answer

Question

Is the pool heated?

Answer

Yes — the pool is heated from April to October at no extra charge, and it is open daily 08:00–20:00.

The knowledge base

Curated answers your team approves, plus the documents and pages the agent reads. Switch anything off in a click.

agent.hewho.io/app

Settings

Villa Thalassa · channels, appearance, team

Channels

Web widgetvillathalassa.gr · EN/EL/DE/ES
Emailinfo@villathalassa.gr
Instagram DM@villathalassa
Messengerfb.com/villathalassa
WhatsAppPhase 2Available in the next phase

Team

EKElena K.Manager
MXMarios X.Reservations

+ Invite member

Widget appearance

Colour

Embed

<script src="https://agent.hewho.io/static/widget.js"
  data-widget-key="wk_thalassa_a1b2c3"
  data-theme="auto"></script>

Translation languages

ENEnglishPrimary language of the knowledge baseprimary
ELΕλληνικάTranslated automatically
DEDeutschTranslated automatically
ESEspañolTranslated automatically

The knowledge base is kept in English and translated automatically. The agent always answers in the visitor’s language.

Your brand, your rules

Persona, language, colours, icon, launcher. The embed is one line of code.

Who it is for

Hotels & vacation rentals
Availability, rates and parking, answered with live data and a booking link.
“Do you have a sea-view double for 12–14 October?”
Restaurants & cafés
Hours, menu, allergens, private events, reservations.
“Can you seat eight on Saturday night?”
Clinics & practices
Services, appointments, what to bring, what it costs.
“Do you take new patients, and what does a first visit cost?”
Online shops
Shipping, returns, sizes and order questions, in every language your customers write.
“Where is my order, and can I change the size?”
Events & venues
Tickets, programme, sponsorships. Partnership requests go straight to the board.
“We’d like to sponsor the December market.”
Professional offices
Architects, lawyers, accountants: services, process and first steps, without the phone tag.
“What do you need from me to start a building permit?”

What you get

Grounded: Answers come from your approved content. No match, no made-up answer.
Human handoff: Complaints and questions it cannot answer go to a person, with the context.
Every channel: Web chat and email today. Instagram, Messenger and WhatsApp on request.
Any language: It replies in the language the customer writes in.
Greek-first console: Built for Greek teams, in Greek, with English a toggle away.
Live tools: Availability, prices, bookings: it calls your systems while it writes.
Yours: Your data in its own space, hosted in the EU. Your brand on every message.
Live in days: Usually running within two weeks of receiving your content.

HeWhooooooooooooo

Five steps, a few seconds.

Your customers ask. Anywhere.

It knows what's being asked.

Answers from your content. Nothing invented.

Live data, mid-answer.

Grounded. Streamed. In their language.

The widget your visitors see. The console your team works in.

Today, at a glance

The widget

One inbox

Leads on a board

The knowledge base

Your brand, your rules

Built for businesses that get the same questions every day.

Hotels & vacation rentals

Restaurants & cafés

Clinics & practices

Online shops

Events & venues

Professional offices

The parts that matter.

You know your business.We build what runs it.